Quality Services Roofing Inc.

A Rare Gem in the Roofing Industry – True Commitment to Quality and Integrity After our experience with Quality Services Roofing of Ocala, I feel compelled to share what can only be described as exceptional professionalism and commitment to quality that went far beyond what I expected, or have ever experienced with any contractor, roofing or otherwise. Not only did they stand behind their work without hesitation, they went out of their way to correct issues they did not even cause. Let that sink in: problems not caused by them, yet they still stepped up to resolve them with zero excuses, no delays, and absolutely no passing the buck. That kind of integrity is almost unheard of in any industry, much less roofing. From start to finish, every interaction was handled with clear communication, respect, and an obvious pride in their workmanship. Their crew (Kenny) was courteous, meticulous, and treated my home like it was their own. I was blown away by the owners, Jason, their responsiveness and how genuinely they cared about making things right, years after they put on my roof, even when they technically didn’t have to. In a world where contractors too often cut corners or dodge responsibility, Quality Services Roofing of Ocala stands as a shining example of what professionalism, accountability, and true customer service should look like. They have earned not just my business, but my deepest respect and highest recommendation. If you’re looking for a roofing company that does more than just get the job done, one that exceeds expectations and actually stands behind their name, look no further. This is the team you want.

I just had my roof done and it looks fabulous! From start to finish the entire process was fantastic!!!! I would highly recommend Quality Services Roofing!!! Thank you again for a beautiful new roof!!!

BACK IN MARCH OF 2023 QUALITY INSTALLED A NEW SHINGLE ROOF. AFTER ABOUT 6 MONTHS I NOTICED EXCESSIVE PROTECTIVE STONE THAT COVERS THE SURFACE OF THE SHINGLES WAS SHOWING UP NEAR THE DRAIN SPOUTS. I TOOK A CLOSER LOOK AND THE ROOF APPEARED VERY WORN. I CONTACTED QUALITY SERVICES AND JOHN CAME OUT THE SAME DAY. HE INSPECTED THE ROOF, CONTACTED ME AND AGREED THE SHINGLES WERE LIKELY DEFECTIVE. AT THIS POINT, JOHN ASKED ME TO FILE A CLAIM WITH OWENS CORNING AND I DID. MY CLAIM WAS DENIED TWICE BUT JOHN ASSURED ME HE WOULD GET THE MFG OF THE SHINGLES TO WARRANTY THE ENTIRE ROOF. IT TOOK 6 MONTHS TO FINALLY GET OWENS CORNING TO WARRANTY THE SHINGLES. JOHN KEPT ME INFORMED THROUGHOUT THE PROCESS. IN JUNE OF 2024 A NEW ROOF WAS INSTALLED ( DIFFERENT COLOR SHINGLE THIS TIME) AND ALL HAS REMAINED GOOD SINCE THAT TIME. A YEAR HAS PASSED SINCE THE SECOND ROOF WAS INSTALLED AND I FELT IT WAS TIME TO DO MY REVIEW. QUALITY SERVICES LIVES UP TO ITS NAME. I ALWAYS RECOMMEND THEM TO ANYONE LOOKING FOR A HIGH QUALITY ROOFING COMPANY. THANK YOU TO EVERYONE AT QUALITY SERVICE FOR TAKING THE TIME TO SATISFY THIS CUSTOMER. YOU HAVE EARNED MY BUSINESS!!!! FRANK

Thank you to everyone at Quality Services Roofing. Our new roof is beautiful. I had several estimates and theirs was right in the middle, but I chose them because John really knew his stuff and also offered to cover the area that was leaking until they could come out to replace the whole roof. Their crew was great. Everybody from the office staff to the roofers were excellent.

I had the pleasure of working with Quality Services Roofing in Ocala for both roof repairs and a complete roof replacement, and I can't praise their services highly enough. They consistently delivered exceptional service from start to finish. My journey with Quality Services Roofing began over two years ago when I was grappling with a persistent roof leak. Three previous roofing contractors had attempted repairs without success, but then Kenny from Quality Services Roofing came to the rescue. Not only did he expertly fix the leak, but it never posed a problem again. I greatly appreciated Kenny's friendly demeanor and fair pricing. Fast forward to late April of this year when my roof suffered hail damage. Upon contacting Quality Services Roofing, John promptly inspected my roof. Throughout the entire process, he maintained a friendly and professional approach. John identified the damage, and with his expertise, I filed an insurance claim. When the insurance company initially denied the claim, John didn't give up. He returned to my home, meticulously documented the damage with photos and detailed markings on the roof. Sheri, the office manager at Quality Services Roofing, is always friendly and helpful, expertly organized, and submitted this evidence to the insurance company, ultimately leading to them agreeing to replace my roof. One noteworthy aspect of Quality Services Roofing is that they didn't charge me for their inspection work and didn't pressure me to commit to using their services. Nevertheless, I chose them to replace my roof, and I couldn't be happier with my decision. They took the time to thoroughly explain what the new roof would include, maintained excellent communication, and even confirmed my shingle color selection multiple times. On the first day of work, the crew, led by Alex, arrived punctually and immediately put my mind at ease. Alex greeted me with a cordial handshake and a warm smile. The crew took meticulous care to protect vulnerable areas during a brief rain shower and left no stone unturned in their daily cleanup efforts. Sheri or Bridget reached out to me daily to inquire about any questions or concerns I might have had. Alex even directed the driver of the shingles delivery truck to prevent any potential damage to my property. The entire job was completed in just two-and-a-half days, and upon finishing, the crew conducted an extensive yard cleanup. To this day, I have not found a single nail on the ground. Sheri played a pivotal role in coordinating with my insurance company, sending the final invoice promptly, and efficiently handling the warranty registration with the shingle company. Within a couple of days, a county building inspector performed a final inspection, and Sheri promptly sent me a certificate of completion. Her proactive approach and commitment to professionalism were evident throughout the process. Quality Services Roofing consistently exceeded my expectations at every turn. Their dedication, expertise, and unwavering commitment to customer satisfaction are truly commendable. If you find yourself in need of roof repairs or a new roof in Ocala, Quality Services Roofing should unquestionably be your first and only choice. I am immensely satisfied with their work and genuinely grateful for their exceptional service.