Resolute Roofing LLC

I had an excellent experience working with Nick Celella and Resolute Roofing. From start to finish, the entire process went smoothly. Everyone I interacted with was extremely accommodating, professional, and kind. The crew showed up on time, worked incredibly hard, and completed the entire job in just one day — which was impressive. The end result exceeded our expectations, and we couldn’t be more satisfied with the quality of the work. I would highly recommend Nick and Resolute Roofing to anyone in need of roofing services. Their efficiency, workmanship, and customer service were outstanding.

Very recently my roof needed replacement thanks to Hurricane Milton. I had the pleasure of meeting Justin from Resolute Roofing over the phone as I was out of state, although a friend met him in person until I could return to Hillsborough County, Florida. I am very impressed with the customer service and professionalism shown by both Justin and Travis. I was kept informed every step of the way and no question was too dumb on my part. They worked with my insurance company which was a big relief and gave me peace of mind. The process from beginning of signing, to their obtaining permits to completion was about six weeks which was November to a new roof for Christmas! The materials were delivered on a Friday and the work crew came the following Monday. They were a no-nonsense, efficient group who worked tirelessly until the job was complete by end of day. I am very impressed with the work ethic. I can't say enough about the top-notch quality of work, attention to detail, professionalism, follow-up and kindness I encountered. It was a real pleasure, Resolute, and thank you so much! Jan

We just had a metal roof put on by Resolute Roofing. They were absolutely fantastic!! they were here every day on time, extremely professional, cleaned up every day before leaving, had a foreman watch the job and did a perfect job. The roof is beautiful, and they were also competitive with their pricing. The sales rep we had, Justin was fabulous!!! He kept us up to date with everything they were doing and also came out to check the job every day. The customer service is outstanding with Resolute Roofing and Justin both. I highly recommend this company and Justin for a great experience and a job well done!

We couldn't be happier with the work completed by Resolute Roofing and Jonny Uzzel was really great to work with. From start to finish they demonstrated reliability and professionalism and Jonny did a great job keeping us informed throughout the process. They showed up exactly when they said they would. I was impressed by how carefully they protected our pool, landscaping, driveway, and surrounding areas. They laid down tarps, including over the pool, and took great care to ensure our property wasn't damaged while removing the old roof. They also did a thorough cleanup, removing all debris and materials. The quality of workmanship was excellent, and their attention to detail really showed. It's clear this is a company that takes pride in their work and genuinely cares about their customers' experience. I would absolutely recommend them to anyone needing roofing services.

Back in March, a storm came through Louisville and I experienced several roof leaks. A friend of mine, Linda, recommended I contact Resolute Roofing. She began working with the company in 2021, and since Resolute was already operating in the Louisville area at the time, I decided to move forward with them. They inspected my roof in May. The salesman walked the roof and confirmed there was sufficient storm damage to file an insurance claim. During the claim review, it was discovered that a significant amount of wood decking needed to be replaced due to rot. This caused delays, but once the desk adjuster approved the wood replacement, the full roof replacement was approved and eventually completed. Overall, I am satisfied with the finished roof.. I also provided several referrals. While some resulted in completed roofs, there were other referrals I passed along that were never followed up on, and I was never updated. After my roof was completed, I informed my friend Linda. She shared that although she helped generate business for the company over several years, she did not receive commission on the last roof when the homeowner had already sent payment. I understand she no longer works for the company, but this raised concerns for me regarding how commissions are handled. In summary, I like the quality of the roof and appreciate the outcome of the project, but I do have reservations about communication practices and internal integrity based on what I experienced and what I was told.