SERVPRO of Gainesville West, Alachua County West

Thank you so much for the excellent work, especially to Quemton and Andres. I'm very satisfied. I really appreciate your professionalism and dedication. Thank you for leaving my house spotless; your attention to detail is incredible.

I cannot express enough how grateful I am for Johnny and the SERVPRO team. What started as an overwhelming and stressful situation quickly became manageable because of Johnny’s professionalism, compassion, and dedication. From the moment he arrived, he treated our home with respect and took the time to truly listen to our concerns. He explained every step of the process in a way that was easy to understand, never rushed us, and always made sure we felt informed and reassured. Johnny went above and beyond—not because he had to, but because he genuinely cares. His attention to detail, honesty, and work ethic were evident in everything he did. In a time when we felt anxious and uncertain, Johnny brought a sense of calm and confidence that meant more than words can describe. It’s rare to come across someone who not only does their job exceptionally well but also shows such genuine empathy and integrity. Because of Johnny, what could have been a nightmare experience turned into one where we felt supported every step of the way. If you’re looking for someone you can truly trust with your home and peace of mind, Johnny at SERVPRO is the person to call. We would recommend him without hesitation to anyone. Five stars isn’t enough.

We had a great experience with SERVPRO. Andrés and his team were professional, punctual, and very thorough throughout the water damage restoration process. They kept us informed every step of the way and treated our home with care. The work was done efficiently and with excellent results. Highly recommend their services.

SERVPRO did an amazing job. Andrés was extremely professional and easy to work with, and his team handled the water damage efficiently and with great attention to detail. They made a stressful situation much easier. We are very happy with the results and highly recommend their services.

SCAMMERS!!! They attempted insurance fraud but I caught em. I paid them $600 to do this tarp job. They funneled the tarp directly into the house so they could bill my insurance for the work. They set up their water removal equipment and I called their owner in Tampa and asked for his insurance and he said he would send. I came home and they took all of their equipment and left... you've been warned.