SERVPRO of North Palm Beach County

Bill and his crew did an outstanding job after hurricane Helene. They were able to start on the cleanup a day earlier than promised. A crew of 15-20 people swept, shoveled and power washed our first floor garage, parking area, and elevator lobby. They were fast and efficient. Thank you!!

Repairs done with precision and expertise. During the process furniture and flooring were fully covered to protect them from damage and dust. Bill, the foreman, was very responsive to any questions and needs I had during the repair project.

Bill Surovitz from Servpro demonstrated I impressive responsiveness and professionalism while aiding us in the repair of our condo after the challenges of two consecutive hurricanes. His thoughtful approach made a significant difference during this stressful period. he was very reliable and conscientious during the repair process.

Experienced a water loss several months ago and was referred to Servpro they did an outstanding job with my office. Professional, efficient and timely work - very impressive. Most importantly they were in communication with me during the entire reconstruction. Highly recommend

I had an extremely disappointing experience with Servpro and would never recommend them. From the very first conversation, the focus was not on diagnosing the actual problem, but on one question: “Who’s your insurance company?” That set the tone immediately. The entire approach felt geared toward maximizing an insurance payout rather than providing an honest, scoped solution. They painted a complete doomsday scenario around mold, regardless of what was actually visible or confirmed. I asked very directly: if the mold was isolated to the bathroom vanity, would the scope be reduced? The answer was essentially no. There was zero willingness to tailor the work to the reality of the situation. The end result: over $5,000 just to remove a vanity. No meaningful flexibility, no proportional pricing, and no sense that they were acting in the homeowner’s best interest. The whole process felt predatory, especially for people who are stressed, vulnerable, or unfamiliar with remediation work. If you’re not careful, you can very quickly find yourself pushed into an inflated scope and an inflated bill. Get multiple opinions before you even consider using them.