Showalter Construction & Restoration, LLC

I recently had a refrigerator leak in my kitchen, resulting in water damage to my floors and cabinets. I contacted Showalter and they were out assessing my damage within the hour, even though it was a Saturday morning. The owner, Robert Showalter, was extremely sensitive to my emotional state and immediately put me at ease. He took the time to explain the entire process to me, from emergency mitigation, the claims process, and what would be needed to make our home whole again. He arranged for the emergency mitigation services to begin immediately. His crew was polite, efficient, friendly and a pleasure to work with. While I was out of town they stayed in close contact and made sure to update me every time they serviced the drying equipment. As someone who was never had a homeowner's insurance claim before, I cannot express the gratitude I have for Robert's assistance in this process. He is extremely knowledgeable in the insurance process, and either he or his project manager has been present at every meeting I've had with the adjuster or subcontractor to make sure nothing is overlooked. Our kitchen is a custom build, so having someone who knows what it will take to replace it has been of the utmost importance. And Robert and his team are up for the task. I cannot thank the Showalter team enough for the work they have done so far and what will be done as we move through this process. They often remark that they are here to not just get the work done, but to make my home whole again. And I have all the confidence in the world that they will do just that.

Enough cannot be said for the work done by Showalter Construction & Restoration. My previous review gave five stars for the emergency services provided when we had a fridge leak that threatened to destroy our entire kitchen. Once again, we are giving Showalter five stars, but this time for their work in bringing our home back to life. Truly a team effort, Thea was diligent in working to secure the funds from the insurance company to start the work. Robert listened to our requests, answered all of our questions and set realistic expectations for the job. We were after a very specific flooring, an extra long plank LVP in a very specific tone, and Carrie delivered on locating the perfect product for our home. Upon arrival and throughout the duration of the job, Victor and his team were professional and exact in their work. Not only did they deliver an incredible final product, but Victor, Juan, Jeremiah and James were polite and patient with our family and dog as we in and out of their workspace. Everyone who comes in our home mentions how incredible everything looks. This team did not cut a single corner and worked to make every last piece of flooring, baseboard and trim they installed look complete and pristine. It is a testament to the standards this company holds. When Robert said he would work to make our house whole again, he truly meant it. Not a day goes by when we don’t take a moment to look at our home and feel thanks for Robert and his team. There is no one else I’d call in these circumstances again, and I will gladly share this business with anyone who asks my opinion. Thank you Showalter Construction & Restoration for turning a disaster into a delight.

We had a pipe leak at one of our rentals that flooded the entire kitchen with an inch or 2 of water. Robert and team were extremely haste with getting approvals and finishing quality work that made this a much less stressful situation. Even after the work was completed, we had an issue with the water heater, in which a team member was sent out within a day to replace a part at no additional cost to us. This team is very professional and trustworthy.

I recently had an unfortunate experience during a family get-together at my house. We had the air conditioning running full blast, but with the humidity outside and people constantly going in and out, the AC drain pipe from the condensing unit on the second floor started leaking. By the time we went to bed, we had no idea that overnight, the leak would turn into a major water problem. The next morning, we woke up to find that the kitchen and living room ceilings had been almost completely destroyed. Thankfully, we reached out to Showalter Construction, and they responded quickly. Not only did they fix the ceiling and handle all the repairs, but they also came up with a smart solution to relocate the AC condenser, ensuring that this wouldn't happen again in the future. I was really impressed with their professionalism, hard work, and attention to time management, which was one of our main concerns. They really took care of everything and gave us peace of mind moving forward. If we ever need services again, I wouldn't hesitate to call them. Highly recommended!

Showalter Construction was a Godsend for me; most likely providence. I had contacted all the major national flood recovery companies to mitigate my flood damage from Hurricane Florence and only 1 of 4 returned a call. And that company never followed up with a visit and dropped me like I was a nobody. Showalter showed up at my doorstep and Robert introduced himself and began to educate me on the requirements for mitigating the flood damage and all the steps that are necessary. He made me feel like a somebody. He is so well versed in this knowledge that it was a little scary and intimidating....especially for me, an engineer. I would expect that 99% of homeowners are not knowledgeable to know the requirements and steps required and the lack of knowledge and the high cost of mitigation makes it very hard to sign your name to a contract. I will admit I had major reservations before and after signing with Showalter; but Robert and his crew won me over with their professionalism, kindness, courtesy, respect, and most importantly their respect of my damaged home. Their work ethic was top notch and the care to salvage what they could was impressive. They have the best equipment and it shows in that they care for their equipment via maintenance and purchase of top of the line equipment. All of their people were professional, well kept, and always willing to answer questions or even help me with work I was doing to recover the value of my property. Please do not hesitate to use them. In my crisis, they were able to bring expectations that normality would return and that indeed there will be another bright day for my home and my property. 5 Star Review for a 5 Star effort. Bottom line, you get what you pay for and I know I got the value I expected from Robert and his crew.