PuroClean Property Damage Restoration

We experienced a broken pipe on the 3rd floor of our home, in which water ran all the way through the walls, floors, and ceilings down to the ground floor. We called PuroClean and they were at the house in 45 minutes, with a dozen fans and dehumidifiers which they immediately set up. The initial quote seemed high UNTIL we saw all of the work they did on the second day... they came by at 10am and were at the house until 5pm assessing the moisture levels, setting up painters plastic to concentrate air flow, drilling necessary holes and removing baseboards to access all of the moisture. I was impressed with their dedication to drying out our house the best that they could. I also appreciated their professionalism, kindness and compassion for our situation. Their receptionist was also very kind and communicative and it was very easy to reach the team at all hours. We even had to call Juan at 9pm when a dehumidifier shut off and in [address removed] over to help us and resolved the issue. Juan and his team went above and beyond, and I really feel that they saved our house from extensive damage. After the week's worth of work they did here, I feel the initial quote was extremely reasonable. I can't recommend these guys enough.

Daniel came to my house in the middle of the night and quickly cleaned up the water. He told me he was going to ‘bake’ my house 😄. And he did!!!! See photo. He used his ‘laser gun’ to assess the moisture level in the walls. As a scientist, I appreciate such methods. Because of that the contractors did not have to remove any drywall and there was no mold anywhere!! When such traumatic things happen, you should trust that Puroclean will do excellent work!!!

Daniel and the whole PuroClean team are true professionals! I am very impressed with their work, from start to finish. They had to remove walls and floors in my home and set up many fans and dehus. They were prompt, efficient, organized and neat. They were polite and courteous every step of the way, which was much appreciated during such a stressful life event. If only my insurance company were so good!

Amazing experience! I had a flood in my home from a broken pipe and chose PuroClean to manage the mitigation. What a blessing! Daniel, the owner, went over and above what a company such as this would normally do. He personally explained everything, step by step, so that I would feel comfortable. When the insurance claim arrived he went over it line by line with me so I would understand what was happening. He took care of the repairs and monitored everything each step of the way. Had I chosen another company I would have been just another number: with PuroClean and Daniel I was the number! A known individual, a special client who was given truly personalized, professional care. I cannot recommend another company more highly than I do this one!!! An unforgettable experience with an incredibly professional, caring company who's owner, Daniel, will spend the time with you (very patiently I might add) to make you feel more comfortable during a very unsettling time. This company is truly a one of a kind company and deserves all 5 stars time and time again!!!!

Awful, just awful. I dealt with PuroClean of Delray, but it's the same person as mentioned here, Daniel Castro. I live out of state and scheduled the cleanup with PuroClean and then on the day that work was scheduled, after I flew down special, the owner, Mr. Castro, reneged on the deal even though his own person had estimated the job. Imagine if I had been the one to renege on our signed contract! Don't use them. Use Junkluggers instead. Compare my 5 star review of Junkluggers (of Broward West and Palm Beach South): I needed to use this company to clean up a condo in Delray. It was full of junk. They initially quoted me a price slightly higher than some other quotes, but then lowered their price to the same or even slightly lower than the others. I'm glad I chose them as the main contact, Diana, was very easy to work with, and the employees they used were very hard-working and extraordinarily pleasant to deal with. Kiah and Isaac the first two days were terrific and Pablo who replaced Isaac on the third morning was also. Whatever you do, don't use PuroClean. They quoted me a price that was originally lower than Junkluggers, then higher when Junkluggers lowered its price. But I decided to stay with PuroClean rather than save a mere $100. And then had a terrible experience with PuroClean, described above