SERVPRO of Pembroke Pines / West Miramar

We had a wonderful experience with ServPro personnel. We got our home mold remediation, reconstruction project done with them. Marlene, Project Manager, was very responsible and professional in answering our queries. All technicians were extremely knowledgeable. They are thorough at their job, knew very well what they were doing. Jefferson did a great job with remediation. His team and him were respectful of our time and place. Luis and Sony did the reconstruction. They were extremely patient and paid attention to detail. The team did an amazing job and did the work while we were doing our professional work from home.

Words not enough to express my gratitude. Many times is not how affordable or how fast or quality of service is provided. Is the “service after the sale”. There were a few details overlooked when work was completed. Mr. Jason Hanneke (co-owner) personally is addressing every single one. Later I became aware that 7 to 10% of the “details” were not SERVPRO’s fault; however, Jason did not challenge the request and addressed them. This kind of response raises the bar and God Forbid if disasters reoccur they will be the one to call. The level of professionalism, integrity, due diligence and ethics is 10x the industry standard. Even if paying out pocket, they might not be the cheapest ; however, they are worth every penny. There is no price on peace of mind. And there is where they blow their competition. Jason, once again thank you

Marlene & Her EXCELLENT TEAM WERE A GOD SEND! My oasis in this FLOODED NIGHTMARE! Life SAVERS! TOTALLY! Marlene is the BEST PROFESSIONAL I HAVE EVER WORKED WITH! HER TEAM WERE SO KIND- professionally- informative and VERY CARING ON A HUMAN LEVEL - WISH I COULD BUY THEM ALL A CORVETTE!!! Love ALL OF THEM!!!!! LACY previously basement flooded in MILWAUKEE- where Gods gives the World an ENEMA WHEN NEEDED!!!!

Marlene and her SERVPRO of Pembroke Pines/West Miramar Team are the very best! Communicative, considerate and respectful of the home situation. From the first emergency call to the very end of the process, I cannot say enough positive words about the service provided and quality of care! Thank you, Marlene and Team!!

Rene and Juan (de Medellín) are an awesome team. They have been working in my house for the last 2 days and they removed mold that was in the wood of my house due to an AC leak. They made sure the area was contained and no mold got out. They cut the drywall, set up their machines and told us step by step of what was happening. Great company, great team, professional. Everything was left clean, they were on time and assured us and re assured us that we were fine and safe. Very grateful for them! Thank you Rene and Juan!